The interactive satisfaction terminals ROUNDLINE exist in two versions : on stand or fixed on a wall. They are light, easily carried away, and can be securily attached to the floor. Their design is adaptable to your graphic charter.
As others I Feedback Now terminals, it allows to :
- Direct feedback from the customers – with or without capture of email address or phone number
- Multi-question satisfaction survey : they are installed and configured very easily. They include their cables, software, 4G sim cards, and are guaranteed, maintained and supported by a hot-line.
It is possible to set up questions of a dozen types:
- Rating 0 to 10 NPS (Net Promoter Score)
- 5 Star Ratings
- Ratings about Buzzeurs (I like, I do not like, I have an idea)
- QCM
- Boolean
- Order of Preference
- Free text
- Enter email address or phone number
All received notices appear in the Web-based management interface (SAS Back-office) in the same way as responses from other channels (such as email or SMS).