This high-quality terminal has a plexiglass front, which can be engraved with the brand logo or message. It suits perfectly environments such as hotels, restaurants or health care centers.
As other I Feedback Now terminals, it allows to :
- Direct feedback from the customers – with or without capture of email address or phone number
- Multi-question satisfaction survey : they are installed and configured very easily. They include their cables, software, 4G sim cards, and are guaranteed, maintained and supported by a hot-line
They can be set-up and configurated very easily!
They are supplied complete with their cables, software, sim cards, they are guaranteed, maintained and supported by a hotline.
It is possible to set up questions of a dozen types:
- Rating 0 to 10 NPS (Net Promoter Score)
- 5 Star Ratings
- Ratings with Buzzers (I like, I do not like, I have an idea)
- Order of Preference
- Free text
- Enter email address or phone number
All received feedback appear in the Web-based management interface (SAS Back-office) in the same way as responses from other channels.