Agility in business, especially in times of crisis, improves the company’s operational performance. The latest report by the McKinsey Institute (The journey to an agile organization) shows a 30% to 50% increase in operational performance among companies designated as “agile”….
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Can We Still Rely On Customer Reviews?
Are reviews fake news? According to the latest Praxidia study, 31% of French people no longer trust customer reviews. Fakereviews have made their way onto the web. So how do we fight? How to propose, or read reliable reviews? The…
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Driving Customer Satisfaction In 3 Simple Indicators
What Is Client Satisfaction? Customer satisfaction is generally seen as the mainstay of loyalty. It can be measured in two ways. First in qualitative mode, with a customer testimonial for example. This type of verbatim (commentary) is particularly valuable, especially…
![Contextualization of data: revolutionize your customer relationship! 3](https://www.thefastfeedback.com/wp-content/uploads/2019/08/adult-businessmen-businesspeople-1253529-1.jpg)
Contextualization of data: revolutionize your customer relationship!
According to Markess, 45% of decision-makers say they don’t listen enough to their clients. Data contextualization may be a game-changer. Indeed, this trend is increasingly extending to the management of the customer relationship and the optimization of the customer journey….
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Client reviews for driving schools
Because 90% of future customers of a car school have consulted the opinions on this school before pushing the door it is important to take control of its e-reputation in this sector even more than elsewhere! Students are automatically asked…
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Businesses: How To Respond Effectively To Customer Reviews?
Ouch! Has anyone left a negative opinion on your business? Or are you not sure you’re following good practices when responding to a customer? This article is for you! Responding to a positive opinion, easy? Let’s start at the beginning….
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Getting more leads simply through customer reviews
Customer reviews are a great asset to improve the reputation of your company, the quality of your products, and thus get maximum leads. I Feedback Now offers you an innovative service to accompany you in this process! Step 1: Getting…
![Notaries : Raise Your Sales Revenues Thanks To Customer Feedback! 7](https://www.thefastfeedback.com/wp-content/uploads/2019/06/Notaire-fonds.jpg)
Notaries : Raise Your Sales Revenues Thanks To Customer Feedback!
You are a notary and wish to increase your revenues, your reputation, and your clients’ satisfaction ? And also understand better their expectations about your new services ? I Feedback Now offers you a solution to collect their feedback, easily…
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Maximize Car Dealership Satisfaction with I Feedback Now
The Customer Listening program “I Feedback Now” offers the means to reach very high levels of satisfaction by projecting a listening image and by allowing the client to express his expectations to improve the continuous offer . “The Solution I…
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SNCF – French Railway company – uses feedback to improve best clients’ satisfaction
SNCF – French Railway company – uses feedback to improve best clients’ satisfaction” use_theme_fonts=”yes”][vc_column_text]Our historical customer SNCF is trusting us since 2013. i Feed Back Now Solution is being used in all SNCF “Grands Voyageurs” lounges dedicated to Gold frequent…